At SelfWorthFlame, all our candles are handcrafted with care and intention. Due to the nature of our products, we maintain a limited refund policy.
All products are non-returnable and non-refundable, except in cases where the product is received in a damaged condition.
If your order arrives damaged, please notify us within 24 hours of delivery by providing clear photos and a video of the product and packaging. After verification, a replacement or refund will be provided, as applicable.
Approved refunds will be processed to the original payment method within 5–7 working days. Shipping charges are non-refundable.
For any assistance, please contact us through the Contact page.
Shipping Charges Policy
Shipping charges, if applicable, are non-refundable.In rare cases of a shipping or processing error from our side, shipping charges may be refunded or adjusted after verification.In the event of a refund approved due to a damaged product, only the product value will be refunded. Shipping fees will not be reimbursed.For any assistance, please contact us through the Contact page.